Mix and Match

Refund policy

Luxvaa Return Policy

Overview
At Luxvaa, your satisfaction is our priority. We strive to provide high-quality products and a hassle-free shopping experience. If you're not completely satisfied with your purchase, we offer a straightforward return policy.

Return Window

  • You can return any product within 30 days of the purchase date for a full refund.

Free Return Shipping

  • We offer free return shipping on all eligible items to make the process easier for you.

Return Process

  1. Contact Us: To initiate a return, please contact our customer service at 913-413-6409 or email us at customerservices@luxvaa.com. Our team will provide you with a prepaid return shipping label.
  2. Prepare Your Return: Pack the product securely in its original packaging. Include a copy of your invoice or order confirmation with the return.
  3. Ship the Package: Use the prepaid label provided to send the return to:
    • Luxvaa
      2418 S 34th Street #1002
      Kansas City, KS 66106
      United States

Refunds

  • Once we receive and process your return, we will issue a refund within 3 business days to the original payment method used at the time of purchase.

Conditions

  • Products must be returned in their original condition and packaging to qualify for a full refund.
  • Shipping charges on the original order are non-refundable.

Contact Us
If you have any questions or need assistance with your return, please reach out to our customer service team at 913-413-6409 or email customerservices@luxvaa.com.

Thank you for choosing Luxvaa! We appreciate your business and are dedicated to helping you achieve your health goals.