Welcome to the Luxvaa FAQs section! Here, we address all your questions related to orders, shipping, and returns. Whether you're a first-time shopper or a loyal customer, we want to ensure you have a smooth experience with us.
How do I place an order?
Placing an order with Luxvaa is simple! Browse our collection and select the items you love. Choose your size and click "Add to Cart." When you're ready, head to the checkout page to enter your shipping details and payment information. You'll receive an order confirmation email once your purchase is complete.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and popular digital wallets. You can be confident that your payment details are secure.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. Use this number on our carrier’s website to monitor your shipment's progress until it reaches your doorstep.
What is your shipping policy?
Luxvaa ships to many locations worldwide. Shipping rates vary based on your location and the delivery option you choose. Standard shipping typically takes 3-7 business days, while expedited options are also available for those in a hurry.
Can I change or cancel my order?
If you need to make changes to your order, please contact us as soon as possible. We can only modify or cancel orders before they are shipped.
What is your return policy?
At Luxvaa, we want you to love your purchase. If you are not satisfied for any reason, you can initiate a return within 30 days of receiving your items. Ensure that the products are in their original condition with tags attached. To start the return process, follow the instructions included in your shipment or visit our returns page.
Need more help?
If you have additional questions or need assistance, feel free to explore our website or check back here for updates. We’re always here to help you!
